Tile & Grout Cleaning Disclosures

Important Notices for Your Scottsdale Tile & Grout Cleaning Service
Thank you for choosing Scottsdale Carpet Repair & Cleaning for your tile and grout needs. To ensure transparency and the best possible outcome, here are disclosures you should understand before service begins.

Surface & Pre-Condition Disclosures

• We inspect your tile, grout, and surrounding flooring at the start of service. Hidden damage (cracks, chips, loose tiles, worn seals) may become more apparent during cleaning.
• We are not liable for preexisting damage, loose tiles, or structural issues not obvious before work begins.
• Old or previously applied sealants, waxes, or coatings may reduce cleaning effectiveness or react unpredictably during the process.

Stain Removal & Restoration Limitations

• We use professional, industry-standard cleaning agents and techniques, but some stains may be permanent or only partially removable, especially if embedded or caused by dyes, chemicals, or aging.
• Color variation in grout or tile may result after cleaning due to substrate or mineral deposits.
• Inherent porosity differences among tiles (ceramic, porcelain, stone, etc.) can lead to nonuniform results in appearance or absorption.

Grout Line & Joint Risks

• Extremely worn or eroded grout lines may be more visible or damaged further by deep cleaning, simply because of their condition, not because of a fault in our service.
• We do not re-grout or replace missing grout unless prearranged. Any loose, cracked, or missing grout is the responsibility of the client to repair separately.

Sealing & Post-Service Treatments

• If your project includes sealing, please understand sealants act as protective layers—not cures. They slow future staining but cannot prevent all soiling or discoloration.
• Sealing should be scheduled once the tile and grout are completely dry. Moisture trapped under sealant may lead to efflorescence or discoloration over time.

Moisture, Drying & Wicking

• During cleaning, moisture may penetrate grout, tile backs, or adjoining materials. Excess moisture or condensation can cause wicking, where soils reappear after drying.
• Drying time in Scottsdale depends on ambient humidity, tile thickness, ventilation, and climate. Typical drying can take from several hours to 24 hours.
• Running A/C, exhaust fans, or dehumidifiers enhances drying. Avoid walking on freshly cleaned surfaces until fully dry.

Pricing, Scope, & On-Site Adjustments

• Estimates are based on your description or visible condition, but final pricing is determined on-site, considering actual square footage, condition, and access.
• If we encounter unforeseen obstacles—obstructions, access issues, recessed areas, corners, or extremely soiled zones—scope, time, or cost may be adjusted accordingly.

Disclaimer & Client Acknowledgment
By booking tile & grout cleaning services, you acknowledge:

• You’ve reviewed these disclosures and understand inherent limitations.
• You accept that full stain removal, restoration, or color matching cannot always be guaranteed.
• You are responsible for securing, removing, or protecting fragile items, furnishings, or loose objects before service.
• Scottsdale Carpet Repair & Cleaning is not liable for latent damage, hidden conditions, or results beyond our control under these disclosed limitations.

Questions or Concerns? Let Us Help
If you’d like clarification or have concerns about any disclosure above, we’re happy to assist. Please contact us at 623-433-8459 to discuss your Scottsdale tile and grout cleaning appointment.